Frequently Asked Questions

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• I can't see the pictures!
• I'm trying to see the One-Year video, but I am seeing the old pictures.
• The video stops a lot while I'm trying to watch it, why?
• Where did all the comments go??
• How can I send an email to the Dodsons?

I can't see the pictures!

Please make sure you have the latest Quicktime player installed on your computer.

If you do not have Quicktime on your computer CLICK HERE to download it. It is FREE!

I'm trying to see the One-Year video, but I am seeing the old pictures.

Try the following:

• Refresh your page (Button at the top of your browser, or F5 on your keyboard)
• Make sure that the URL (the string of words in the address bar) is http://travisdodson.com/viewoneyear.html
• If you are still having problems, email Courtney at tech@thedesignersweb.com

The video stops a lot while I'm trying to watch it, why?

This video is approximately 170mb in size, that is big! For best viewing results, please allow the video to load completely before attempting to view it. If you do not let the video load, it will stop periodically to allow time for loading the next few seconds.
Here are the estimated times for loading:

• Cable/Broadband High-speed: 2min
• Wireless High-speed: 2-5min depending on signal strength
• Dial up: .......... We've made a special video for you! Click here to view the small version of Travis' one-year video

Where did all the comments go??

Due to the changing circumstances the comments have been archived and given to travis. We then removed the comment page from the site to free up space for other things such as videos and more updates. However, we understand that several of you would like to send your regards to the Dodson family, if so please send an email to webmaster@thedesignersweb.com and I will forward it to the Dodsons. Thank you for your understanding!

How can I send an email to the Dodsons?

Please email webmaster@thedesignersweb.com and your email will be forwarded to Cheryl Kae. You can also find more contact information on the Contact Page





If you are still having technical problems, please feel free to email tech@thedesignersweb.com